HEALTHCARE
Fenway Health provides high quality, comprehensive and affirming care.
At Fenway Health, we believe that health care is a right, not a privilege.
In every department, our staff is dedicated to meeting the needs of everyone who walks through our doors through integrated personal and compassionate care, regardless of their ability to pay. We offer a wide range of ever-growing services for the entire family within our clinical divisions, including medical, behavioral health, dental, vision, HIV/STI screening, pharmacy, women’s health, transgender health, alternative insemination and obstetrics, and the Violence Recovery Program. Our care and services are available at three Boston locations.
Fenway Health is affiliated with Beth Israel Deaconess Medical Center and all physicians hold faculty appointments at Harvard Medical School.We areaccredited by the Joint Commission on Accreditation of Healthcare Organizations.
In March 2020, Fenway welcomed Ellen LaPointe as our new CEO just as the COVID-19 pandemic rolled across the globe. Fenway Health pivoted to respond, moving the majority of our medical and behavioral health appointments to telehealth, standing up testing programs in Boston and Everett, and activating several COVID-19 research studies.
In fiscal year 2021, Fenway Health providers saw nearly
39,000
Patients
who made more than
194,700
Patient Visits
Medical
30,510 patients
105,031 visits
Behavioral Health
4,587 patients
46,421 visits
Dental
3,886 patients
15,451 visits
Vision
1,662 patients
2,295 visits
Fenway Health provides care for our community and all
members of your family from three Boston locations.
The Ansin Building
The Ansin Building, a 10-story, 100,000 square foot health care and research facility. It is the largest building ever constructed by an organization with a specific mission to serve the LGBTQIA+ community.
Fenway: South End
Fenway: South End, a private practice setting for medical and behavioral health care, women’s health, and pharmacy services conveniently located for those who live and work in Boston’s South End and Back Bay neighborhoods.
The Sidney Borum, Jr. Health Center
The Sidney Borum, Jr. Health Center, quality health care for young people ages 12 to 29—many of whom are LGBTQIA+, HIV-positive, living on the streets, using drugs or alcohol, engaging in sex work or gang involved—who may not feel comfortable going anywhere else.
At Fenway, we treat the whole person.
Fenway has helped pioneer a philosophy of integrated care that looks at each patient as a whole person and our staff works as a team to meet the needs of everyone who comes through our doors.
Patient-Centered Medical Care
Fenway Health’s Ansin Building and South End locations are both certified as National Committee for Quality Assurance Level 3 Patient-Centered Medical Homes (PCMH). The PCMH model of primary care emphasizes care coordination and communication to transform primary care into “what patients want it to be.” In 2016, the Massachusetts Health Policy Commission named Fenway: South End the first practice in the state to achieve Patient-Centered Medical Home PRIME Certification for integrating behavioral health in primary medical care. Fenway’s Ansin Building Practice followed quickly, attaining PRIME Certification in early 2017.
Family Medicine
Fenway Health’s Family Medicine Program has expanded to all of our locations, allowing us to provide services to patients of every age group, from the youngest to the oldest.
Transgender Health
More than 5,100 transgender patients currently receive care at Fenway Health locations, an increase of roughly 4,000 patients since 2007. The Transgender Health Program continues to expand to comprehensively address the needs of our rapidly growing transgender and gender non-conforming patient base.
Women’s Health
Fenway’s Women’s Health Program seeks to meet the healthcare needs of all individuals who identify as women and/or have natal female anatomy, including lesbians, bisexual and transgender women; people who identify as gender non-binary; and people on the transmasculine spectrum. Our obstetrical services care program partners with Beth Israel Lahey Health to provide prenatal care for patients in all stages of pregnancy. The program also offers comprehensive birth control and emergency contraception services.
HIV Testing and Care
Fenway Health has been a community resource and safe space since the early days of the AIDS epidemic. Our health center saw the first HIV/AIDS cases in New England and, in 1985, was awarded the first HIV counseling and testing contract by the Massachusetts Department of Public Health. Today, Fenway remains one of the largest confidential HIV counseling and testing sites in the state and is New England’s largest provider of outpatient HIV/AIDS care.
- In fiscal year 2021, Fenway cared for 2,247 patients living with HIV.
- Fenway staff administered over 15,000 HIV tests.
- 100% of all those who test positive for HIV are triaged into care and services here at Fenway.
- 6,225 patients seeking HIV tests in fiscal year 2020 identified as men who have sex with men (MSM), with the remainder describing their HIV risks as heterosexual sex, injection drug use or occupational exposure.
Insurance Enrollment
1,286 patients visited our Financial Assistance department. Under Fenway’s health insurance enrollment program, patients without insurance can be enrolled in coverage under MassHealth, Commonwealth Care and Health Safety Net.
Fenway Pharmacy
Approximately $1.4 million in free and discounted medication was given to patients in need by the Fenway pharmacy’s two branches. The pharmacies also offer a free home delivery service for homebound patients and others unable to prick up their medication. Together, the two locations fill well over 500 prescriptions per day.
Alternative Insemination
Over 770 babies have been conceived through Fenway’s Alternative Insemination (AI) Program since its start in 1983, believed to be the first of its kind in the United States. In fiscal year 2021, the AI program saw 28 new pregnancies. In addition to insemination, the AI Program offers social and emotional support for LGBTQIA+ parents and prospective parents through a variety of workshops and groups.
Addiction Recovery and Wellness
3,049 patients were brought into care through Fenway’s Addiction Recovery and Wellness Program, which treats those struggling with substances like alcohol, cocaine and crystal methamphetamine. In 2017, the program added Problem Gambling Services. We never turn anyone away for lack of ability to pay, and many patients in the Program are referred into other services at Fenway.
Violence Recovery Program
332 survivors of domestic violence, sexual assault, hate violence and police misconduct were helped by the Violence Recovery Program (VRP) at Fenway Health. The VRP offers individual and group counseling to LGBTQIA+ survivors. VRP staff also conducts outreach and educational sessions to community groups and professional groups about LGBTQIA+ violence issues on a local, state and national level, including providing technical assistance and training to the Boston Police Department, District Attorney’s offices, hospitals, health centers, social service agencies and community and school groups.
Health Navigators
Fenway’s Health Navigators answered 2,652 calls, providing resources, support, and a friendly ear to people from all walks of life.